About
Fresh to the coding world, having kicked off my programming journey in 2024, I thrive on turning complex ideas into sleek, user-friendly experiences — think of me as a digital Marie Kondo, but with code.
When I’m not buried in Visual Studio, you’ll find me running through the nearest park or, during rest days, trying to convince my pets that I run the house.
Experience
May 2021 — Present
Trainer · Teleperformance Portugal, SA →
Part of the Microsoft Partners training department, providing guidance and training related to the Microsoft AI Cloud Partner and Cloud Solution Provider programs.
Creation of training material utilizing Microsoft Power Point and leveraging usage of SAP SuccessFactors suite, as well as reporting training consumption data through Microsoft Excel and Microsoft Power BI.
Providing support to other team members by serving as Training Manager backup, which resulted in contact with high-level roles.
Training Delivery
Project Management
Microsoft PowerPoint
SAP SuccessFactors
Microsoft Excel
Microsoft Power BI
July 2019 — May 2021
Customer Service Representative · Teleperformance Portugal, SA →
Provided superior customer service to clients by addressing all questions and concerns, as well as bringing forth commitment to customer satisfaction.
Assisted project management with maintaining a high team morale and helping colleagues with any questions related to procedures or customer service best practices.
Customer Service
Effective Communication
Training Delivery
View Full Resume →
Projects
Gradient Animation →
A seamless, HTML and CSS-only animation, showcasing creativity and collaboration in an open-source initiative.
GitHub
HTML
CSS
Open Source Project
Oji Sushi →
A clean, professional design showcasing HTML and CSS skills, focusing on layout andresponsiveness.
GitHub
HTML
CSS
GitHub Pages
Cursor AI
View Full Project Archive →